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Portola Hotel & Spa Monterey, Monterey

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From199US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Two Portola Plaza, Monterey, California, United States of America, 93940

Portola Hotel & Spa, located in the heart of downtown Monterey, is a premier AAA Four-Diamond resort that offers a unique blend of luxurious accommodations and rich local history. This coastal retreat reflects the natural beauty of the Monterey Peninsula and honors its historical significance, dating back to its founding in the 18th century. The resort features coastal-inspired design elements, including beautiful mosaic tile work in luxurious bathrooms and warm oak tones throughout. It has been recognized as one of the Top Twenty Hotels in Northern California, making it an exceptional destination for families, romantic getaways, and adventures.

Location

Portola Hotel & Spa is ideally situated steps from iconic attractions like Old Fisherman's Wharf and the Monterey Bay Aquarium. This resort offers easy access to nearby scenic areas such as Cannery Row and the breathtaking 17-Mile Drive. With convenient transportation options, including Monterey Peninsula Airport just a 10-minute drive away, guests can easily explore the vibrant local culture and natural beauty surrounding Monterey.

Rooms

Portola Hotel & Spa offers 379 newly renovated rooms and suites with a design that reflects the coastal spirit of Monterey. Guests can choose from rooms featuring views of the ocean, garden, or city. Notable amenities include sustainable mattresses, 300 thread-count white linens, and hypoallergenic pillows, ensuring a comfortable night's sleep. Each room is also equipped with modern furnishings and eco-friendly bath amenities.

Eat & Drink

The resort features two distinctive onsite restaurants: Jacks Monterey and Peter B’s Brewpub. Jacks Monterey serves globally inspired California cuisine made from local, sustainable ingredients, offering breakfast favorites including buttermilk pancakes and omelets. Peter B's Brewpub is Monterey's original craft brewery, known for its award-winning craft beer and seasonal pub food. Both dining locations emphasize local flavors and provide family-friendly menus.

Leisure & Business

The resort boasts the Spa on the Plaza, the largest day spa in Monterey County, providing a range of healing spa treatments. Guests can enjoy therapeutic massages and signature treatments in a serene environment with relaxation lounges. The outdoor plunge pool and jacuzzi offer a relaxing oasis amidst the coastal ambiance, allowing visitors to unwind after a day of exploring.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
King Room
Max:
4 persons
32 m² 
Bed options:
1 King Size Bed
Shower
Heating
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King Room
Max:
4 persons
32 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Quadruple Room
Max:
2 persons
32 m² 
Bed options:
2 King Size Beds
Shower
Heating
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Monterey700 ft
Airports
Monterey Peninsula (MRY) 3.8 mi
Mineta San Jose International (SJC) 75.3 mi
Train
Morgan Hill Caltrain 38.9 mi
Bus
Bus stop400 ft

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Elevator
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Hiking
  • Fishing

Services

  • Valet parking
  • Pet amenities available
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Spa & wellness center
  • Jacuzzi
  • Back massage
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • HBO available
  • AM/FM alarm clock
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Location

Two Portola Plaza, Monterey, California, United States of America, 93940
Map view
Two Portola Plaza, Monterey, California, United States of America, 93940
Nearby
Monterey
Old Fisherman's Wharf
1900 ft
Museums
Monterey Museum of Art
1700 ft
Museums
Presidio of Monterey Museum
800 ft
Parks
Monterey State Historic Park
1100 ft
412 Pacific St Next to Miis
Casa Serrano
1100 ft
Monterey Bay Coastal Trail
500 ft
Museums
The Dali Expo
500 ft
Museums
Monterey County Youth Museum
1500 ft
Events
Monterey Conference Center
100 ft
Gallery
Venture Gallery
300 ft
417 Alvarado St
Selfieville
800 ft
Monterey State Historic Park 10 Custom House Plaza
Pacific House Museum
1100 ft
201 Van Buren St
Perry House
1400 ft
525 Polk St
Cooper-Molera Adobe
1700 ft
530 Pacific St
The Old Monterey Jail
1900 ft
Monterey State Historic Park 20 Custom House Plaza
Custom House
1100 ft
Breakwater
1700 ft
Monterey Bay
Monterey Bay National Marine Sanctuary
1500 ft
Restaurants
Jacks Monterey
600 ft
2 Portola Plaza Inside the Portola Hotel & Spa
The Club Room
700 ft
2 Portola Plz
Sovino Wine Bar & Merchant
500 ft
241 Alvarado St
Starbucks
400 ft
316 Alvarado St
The Crown & Anchor
500 ft
150 West Franklin Street
Round Table Pizza
500 ft
375 Alvarado St
Montrio Bistro
700 ft
414 Calle Principal
Jamba Juice
700 ft
398 Alvarado St
Old Fisherman's Grotto
1600 ft
39 Fishermans Wharf

Reviews and Ratings

Feedback from previous guests about their experience.
82%
liked the resort and would come back
8.2/10
Great
Rooms
7.2
Location
9.3
Service
8.1
Dining
6.3
Guest reviews
8.2/10
based on 25 reviews
4/5 based on 4134 reviews
8.3
8.3/10based on 2374 reviews
#12 of 57 hotels in Monterey based on Tripadvisor
J.
United States of America, January  2025
8.2/10

I had a pleasant stay at this hotel, which boasts beautifully clean rooms and fluffy white towels. The staff was exceptionally friendly and provided helpful suggestions, though they seemed a bit unsure about nearby attractions. The location is great, just a short walk to Fisherman's Wharf, but it can get quite noisy in the mornings due to the coffee shop below. Overall, it’s a solid value for money with comfortable accommodations and decent amenities.

Rooms
9.0
The rooms were amazing, beautifully clean, and had lovely pure white fluffy towels.
Service
8.0
The staff was exceptionally helpful and friendly, although they seemed a bit clueless about nearby visitor attractions.
Location
9.0
The location is perfect for walking to Fisherman's Wharf and just a mile from the scenic Monterey Bay Aquarium.
Dining
8.0
Dining was not included, but the breakfast was excellent, especially with the friendly service from the staff.
Facilities
7.0
The amenities were satisfactory but nothing overly luxurious; it had everything I needed for my stay.
Alex
United Kingdom, January  2025
7.6/10

My stay was quite enjoyable overall, thanks to the fantastic location near local restaurants and the stunning Fisherman’s Wharf. The rooms were clean but faced a bit of noise from the street. While the service was friendly, there were a few hiccups during our stay, but nothing too serious. Dining was a mixed bag; some meals were great but also pricey compared to local options. Overall, it was a good value for money.

Rooms
7.0
The rooms were clean but did face the street, which caused some minor noise, especially in the mornings due to traffic.
Service
7.0
While the staff was friendly and accommodating, we did have a fun moment when they couldn’t immediately find our car for about 30 minutes.
Location
10.0
The hotel’s location is amazing—just a 2-minute walk to tons of local restaurants and attractions, including Fisherman’s Wharf.
Dining
6.0
Dining was a bit expensive compared to nearby local restaurants, although some meals were delicious and worth trying.
Facilities
8.0
The hotel had nice amenities such as valet parking and pet-friendly options, which I appreciated.
Matthew
United States of America, December  2024
8.8/10

The hotel had some nice aspects, like the friendly staff and its great location near Fisherman's Wharf. However, the rooms left a lot to be desired due to the lack of air conditioning and cleanliness issues. While the service was excellent and they offered valuable recommendations, the overall comfort was not ideal, especially with dusty conditions and outdated fans. The amenities also felt lacking for the price we paid.

Rooms
5.0
I found the rooms quite disappointing; there was no air conditioning, only an old floor fan, and they felt dusty.
Service
10.0
The service was fantastic! The staff was friendly and helpful, always remembering my name and giving great recommendations, like the whale watch trip.
Location
9.0
The location couldn't be better—it's a short walk to Fisherman's Wharf and a central point for enjoying Monterey.
Dining
9.0
The dining experience was excellent, especially the breakfast service, where the staff made me feel so welcome.
Facilities
5.0
The hotel facilities felt a bit outdated, lacking some modern comforts, which was disappointing given the price.
Randy
United States of America, November  2024
7.6/10

The hotel is ideally located in downtown Monterey, just steps away from Fisherman's Wharf and plenty of shops and restaurants. The rooms were nicely appointed and had great windows that allowed fresh air in, but they were located in a different building from the reception. The service was friendly, though a bit overwhelmed at times, and it was inconvenient when luggage pickup took a while. Overall, it's a decent place with a few quirks, but the location really makes a difference.

Rooms
8.0
The rooms were nicely appointed with huge windows that opened to the outside, letting in fresh air.
Service
7.0
The service was friendly, though the staff seemed a bit overwhelmed during check-out.
Location
10.0
The location is fantastic, right at Fisherman's Wharf and close to shops and restaurants.
Dining
Facilities
5.0
There were no room cleaning services, and amenities like the restaurant and bar were closed.
Valerie
United States of America, November  2024
7.8/10

This hotel offers a great location with easy access to the Wharf and Marina, making it convenient for exploration. The rooms are spacious and clean, which is a big plus, especially when traveling with kids. The staff were friendly and accommodating, although the service could be a bit slow at times. Overall, it provides good value for the money, but the breakfast experience could definitely use some improvement.

Rooms
8.0
The rooms are spacious and clean, which is important when traveling with young kids.
Service
7.0
The staff were friendly and generally accommodating, but there were times when the valet service was slow.
Location
10.0
The location is fantastic, right next to the Wharf and a short walk to Cannery Row and the beaches.
Dining
5.0
The breakfast had good fresh fruit, but the overall variety was lacking.
Facilities
7.0
The hotel features decent amenities including a pool and gym, but they could be improved.
Parker
United Kingdom, November  2024
6.6/10

I had a decent stay at the hotel, with the main highlights being the clean and comfortable rooms. The location is fantastic, being so close to Monterey's waterfront. However, I did have some issues with the service, and the dining experience left a lot to be desired. Overall, it's a good spot if you're looking for convenience and cleanliness, but you might want to keep your expectations in check when it comes to service and food.

Rooms
8.0
The rooms were spotless and very comfortable, which made for a pleasant stay. I had reserved a queen but ended up with two full-sized beds on the street level, and I found it very comfortable.
Service
5.0
While the staff did try to be helpful, it felt somewhat lacking in warmth. I had to ask multiple times for butter at breakfast, and it took a while for someone to clear away our dirty plates. The overall service could use some improvement.
Location
9.0
The location is perfect for accessing Monterey's waterfront. It's a nice walk to Fisherman's Wharf, Cannery Row, and the aquarium, making it very convenient for sightseeing.
Dining
5.0
I found the dining experience to be quite disappointing. Breakfast options were expensive and the quality was poor; the eggs tasted sandy and inedible. I was hoping for better.
Facilities
7.0
The hotel had basic amenities that were satisfactory, but nothing overly special stood out to me.
Joe
United Kingdom, November  2024
8.4/10

I found this hotel to be in a great location, close to Fisherman's Wharf and several wonderful restaurants. The rooms were clean and well-equipped but did feel a bit tired and could use some decorating. The staff was extremely friendly and attentive, making the service stand out. However, the hotel does need some updates, which impacted the overall experience.

Rooms
7.0
The rooms were clean and well-equipped but felt a bit dated and could use some updating.
Service
9.0
The staff was great and very friendly, always willing to help with any request.
Location
10.0
The hotel is conveniently located right next to Fisherman's Wharf and close to downtown Monterey, making it easy to explore the area.
Dining
8.0
I had an amazing breakfast with all my favorites, but I think there could be more variety on the menu.
Facilities
6.0
The facilities were adequate but could definitely benefit from some renovations.
Elizabeth
United States of America, November  2024
9.2/10

I had a decent stay at the hotel, which is situated in a great location right near Fisherman’s Wharf. The room I had was spacious and had a nice bathroom, which was a pleasant surprise. However, noise from the nearby coffee shop in the morning was a bit distracting, and the service could have been more welcoming. Overall, it’s a good choice, but not flawless.

Rooms
8.0
The room was spacious and featured a really nice bathroom, which I appreciated. It felt like a nice retreat after a day out.
Service
7.0
The staff was friendly and polite, but I felt they could have been a bit more engaging overall.
Location
9.0
The location was absolutely perfect, right near the wharf and a short stroll to many restaurants and shops.
Dining
6.0
The dining options were solid, but I didn't get to enjoy a lot due to limited availability. I personally prefer a bit more variety.
Facilities
7.0
The hotel had decent facilities, but I didn’t find any standout features that impressed me.
George
United States of America, October  2024
8.6/10

I had a wonderful experience at this hotel! The rooms were massive, clean, and comfortable, making my stay feel luxurious. The staff was friendly and went above and beyond to help us, really enhancing our stay. The location was fantastic, conveniently close to the wharf and several local attractions. However, the noise from the street could be a downside for some. Overall, it was great value for money with such nice amenities and service.

Rooms
8.0
The rooms were massive, very clean, and well-appointed, which I loved. They are also quite modern, but mine faced a noisy street.
Service
9.0
The service was exceptional! The staff was incredibly helpful, assisting us with directions to our next destination and providing great local activity recommendations.
Location
10.0
The location was fantastic—just a short walk to many restaurants and attractions, including the wharf and public beach.
Dining
7.0
Dining options were good, especially the breakfast with healthy choices, though I wish there were more options available.
Facilities
8.0
The facilities were really nice overall, though I didn't get a chance to use all of them during my stay.
Rosie
United Kingdom, October  2024
6.8/10

The hotel boasts a great location that's just a stone's throw from Fisherman's Wharf, making it easy to explore local attractions. While the staff was helpful in many ways, I found them a bit aloof at times, especially with handling our luggage. The rooms, however, were not what I expected from the pictures, and it was quite noisy due to the road nearby. Overall, it was a decent experience, but there were definitely some areas for improvement.

Rooms
5.0
The rooms were surprisingly different from the photos and were a bit noisy due to being close to the road. We also had some trouble with the elevator and the card reader.
Service
6.0
The service was a mixed bag. While some staff members were helpful and provided valuable information, I felt they were a bit aloof when it came to helping with our luggage and bikes.
Location
9.0
The hotel's location is fantastic, right by many attractions and only a short walk to Fisherman's Wharf, which was perfect for our needs.
Dining
7.0
Dining had its ups and downs. The breakfast was decent, particularly the gluten-free muffins that our daughter loved, but overall, I felt more variety would have been welcome.
Facilities
6.0
Facilities were okay, but the walk to the small spa/pool area was a bit inconvenient.
Diane
United States of America, October  2024
7.4/10

I had a lovely stay at this hotel, with clean and tastefully furnished rooms that offered a nice view of Monterey Bay. The staff were friendly and accommodating, which really made my experience special. However, the dining options were quite disappointing, especially breakfast. The location was convenient, close to downtown and various dining options, but a bit of a walk to the beach. Overall, it's a good value for money.

Rooms
8.0
The rooms appeared clean and were nicely furnished, with a great view of Monterey Bay.
Service
9.0
The staff was incredibly friendly and accommodating, making my stay even better.
Location
8.0
The hotel is in the heart of Monterey downtown with an abundance of eclectic dining locations, just a short walk to the Old Fisherman's Wharf.
Dining
5.0
I found the dining experience, particularly breakfast, to be quite disappointing.
Facilities
7.0
The hotel had decent facilities, but nothing particularly stood out.
Samantha
United Kingdom, September  2024
8.6/10

I recently stayed at this hotel and really enjoyed my time. The location was great, close to the beach and walking distance to fantastic seafood spots. The rooms were nicely decorated and clean, but on the smaller side. The service was exceptional, with friendly and helpful staff. A downside was that the dining options were a bit limited and could be improved. Overall, it was a good value for money, even though the noise from the coffee shop below was quite distracting in the mornings.

Rooms
7.0
The rooms were beautifully decorated, quite clean, and provided a nice view of the plaza, though they were a bit on the small side.
Service
9.0
The staff was incredibly helpful and friendly, making my stay even better.
Location
8.0
The hotel was in a great location, within walking distance to some of the best seafood places, but the area itself was a little noisy due to the coffee shop below.
Dining
6.0
The dining options were fresh, but somewhat limited and on the expensive side.
Facilities
7.0
Facilities were decent, but there could be more amenities available for guests.
Al
United States of America, August  2024
8.4/10

I had a pleasant stay at this hotel, which is conveniently located near Fisherman's Wharf with easy access to attractions. The rooms were comfortable, although I was surprised by the lack of air conditioning. The service was superb, and I felt very welcomed. While the breakfast was nice, it could use a bit more variety to really stand out.

Rooms
7.0
The rooms were clean and comfortable, featuring a nice big bathroom, but I was disappointed to find there was no air conditioning.
Service
10.0
The service was exceptional, with friendly and accommodating staff right from check-in, plus a lovely touch of warm chocolate chip cookies upon arrival.
Location
9.0
The location was fantastic, just a short walk from the wharf and marina, making it an ideal spot for exploring local attractions.
Dining
7.0
Breakfast was good, featuring a variety of fresh fruits daily, but I would have appreciated a broader selection.
Facilities
8.0
The hotel offered great amenities and was well-equipped, but it would be perfect if they included Wi-Fi in the room rate.
Mike
United States of America, August  2024
8.0/10

I had a good stay at this hotel as the location was great, right next to Fisherman’s Wharf and within walking distance to many attractions. The rooms were spacious and clean, but there was a hiccup with the check-in process due to a key card glitch which was frustrating. The staff was incredibly friendly and helpful throughout my stay, but the dining options could use some improvement as they felt overpriced compared to local alternatives.

Rooms
7.0
The rooms were really spacious with a large sofa and table area, and everything was clean. However, they weren't ready at check-in time, which was a letdown.
Service
9.0
The service was exemplary; the staff was extremely friendly and courteous, especially Arielle at the front counter who was very professional and helpful.
Location
10.0
The hotel had a great location, just next to Fisherman’s Wharf, and close to plenty of restaurants and attractions, making it an awesome spot for exploring.
Dining
5.0
The dining options could use some updating as the prices were high and not competitive with local restaurants, which offered excellent food.
Facilities
7.0
Overall, the facility was well-maintained, but I felt that the pool area could have used a few more sunbeds considering the size of the property.
Lily
United Kingdom, August  2024
7.4/10

I had a mixed experience at this hotel. The location is fantastic, right by the beach in a charming town, which was definitely a highlight. The rooms were decent, but we did have some noise issues, especially from seagulls, which made our first night a bit rough. The service was friendly, and I appreciated the efforts of the staff, but the dining options were hit or miss. Overall, it's a good choice for the location, but I wish the room situation had been better.

Rooms
7.0
The rooms were good and have a nice layout, but I wish there had been a dresser for more storage. We also dealt with noise from seagulls and cars. The second room we moved to was much quieter.
Service
9.0
The staff was incredibly nice and accommodating. They were patient with us and our kids, which made our stay more enjoyable.
Location
10.0
The hotel is perfectly located next to the fisherman's wharf and central to all the sights. I loved how easy it was to walk to places like Cannery Row and the Monterey Bay Aquarium.
Dining
5.0
The breakfast options were disappointing at times; some items felt overpriced and not fresh. However, when good, the food was delicious.
Facilities
6.0
The amenities were decent, but I felt they could have offered more. The hotel had some nice features, but they didn’t fully meet my expectations.
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Rooms and Guests2 Guests, 1 Room